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How We Can Help
One call to the Hillard Heintze 24/7 Threat Support Hotline initiates a Threat Case Consultation. Our experts quickly activate an advanced violence risk screening protocol. Within 48 hours, we can uncover critical information and initial insights on the likely level of violence risk and make recommendations to you on how to handle the case internally, proceed with a formal behavioral threat assessment or escalate intervention.
Threat Case Consultation
- Our Threat Support Hotline is a direct point of contact for immediate and ongoing communications between your case leader and our entire support team.
- We can also assign a secure, dedicated email address that allows the confidential exchange of information from case consultation through formal assessment and ongoing behavioral threat management
- Rapid intake and information gathering lead to a critical, multi-disciplinary analysis of investigative findings and behavioral indicators.
- Within 48 hours of intake, your case leader is on the phone with a Hillard Heintze expert advisor, learning the details of our preliminary violence risk assessment and our recommendations on next steps.
- Concludes with a high-level written report that outlines the preliminary assessment process, findings and recommendations.
- This report is essential to proper recordkeeping and provides a documented baseline to support and inform future actions.
Behavioral Threat Assessment and Management
- Comprehensive, formal investigation that includes mental history, current life situation, behavioral history, motivation, attack-related behavior, facilitating and mitigating factors, organization interest and affiliation, specialized training and ownership of or ability to acquire weapons.
- Development of Case Management Plan, which can include any or all of the following.
- Open source intelligence and threat monitoring
- Law enforcement liaison – including communications, briefings and ongoing advocacy to help ensure the case remains high priority
- Protective services for individuals at risk – at home, at the office, in transit or traveling.
- Ongoing case and program consultation with threat assessment and targeted violence prevention experts
Psychological Evaluations of Risk
- Thoroughly evaluate the reported actions, communications and specific circumstances that might suggest an individual is on a path to targeted violence. Objective, systematic and structured, the process centers on an analysis of the facts and evidence of concerning behavior to identify a level of risk potential based on the subject’s current known mental state at the time of the assessment.
Indirect threat assessments
Based on an analysis of relevant records related to current and past behaviors exhibited by a person of concern – including findings from open source intelligence and social media reviews. Collateral interviews with current and former supervisors and others are also central to the process. The subject is not directly involved in nor notified of the intervention.
Direct violence risk evaluations
In-person interview with the subject along with discretionary psychological testing. Interview insights are then combined with an analysis of relevant records related to current and past behaviors exhibited by the person of concern – including findings from open source intelligence and social media reviews. A background investigation may provide additional information. This data is then used to apply the Workplace Assessment of Violence Risk (WAVR-21, 3rd Edition) methodology.
Fitness for duty evaluations
Evaluate an employee’s ability to perform essential job requirements. Current employees are typically referred for a fitness for duty evaluation after they have either raised concerns that are reported by supervisors or others or shown a decline in performance, attendance or behavior.