Client’s Challenge: A Stalker Tries to Get Their Target Fired
When an anonymous caller reported that one of the company’s receptionists was slandering its management team, the company prepared to take action. But it quickly learned that the caller was an individual known to their employee who had been stalking her for over a year. While calls to local law enforcement resulted in an initial flurry of incident reports and administrative filings, progress in the case quickly stalled.
Impact on the Client: Coordinating Multiple Experts to Identify “Dangerousness”
In these circumstances, Hillard Heintze’s protective intelligence experts, behavioral threat assessment specialists and retired law enforcement executives collaborate very closely with the company, its security and legal departments, mental health professionals if necessary and the employee – as well as appropriate local, state and federal authorities – to undertake a relatively wide range of potential responses. Every case is different – and the most appropriate courses of action depend on factors such as the urgency of the threat-related circumstances, case history, information known and available about the alleged stalker, and to what extent the parties involved seek protection, intervention and prosecution, among many other tactics, strategies and outcomes.
In this particular case, Hillard Heintze’s first order of business was obtaining a photo of the subject for dissemination to employees and facility staff. Next, the firm conducted an investigation of the alleged stalker, analyzed his “dangerousness” and potential to inflict harm, and advised the company and employee on key findings, options, recommendations and next steps. Hillard Heintze’s experts also contacted former colleagues at a major federal agency, determined their primary points of contact with local law enforcement and mounted a multi-jurisdictional team of both internal and external experts that began responding quickly, professionally and effectively.
Impact on the Client: Where Law Enforcement’s Response Had Proven Insufficient
This case is ongoing. But the actions already taken – and the steps currently underway – have brought the company, the victim, and her family a strong level of assurance and confidence that (1) the employee’s personal safety has markedly improved and (2) that the matter will be resolved shortly – to their satisfaction.
Unplugged: The Project Manager's Post-Engagement Perspective
“With situations like this, timing can be absolutely critical. Protection, of course, is always paramount. But move too quickly – and you can undermine your options to ensure the victim’s safety in the future.
I feel very comfortable with how this particular case is unfolding. I believe the many diverse experts and professionals who are contributing to resolving this matter are doing an outstanding job.”