It’s hard to find a major commercial property corporation in the heart of Chicago’s business district that isn’t a card-carrying member of CoreNet Global, the world’s leading association for corporate real estate (CRE) and workplace professionals, service providers and economic developers.
But while managing the economics of a multi-tenant office building may be one of the principal challenges for these executives, sometimes security isn’t addressed until after an event has occurred. To help its members gain a high-level, strategic perspective on how to address security, CoreNet Global asked Hillard Heintze to speak on the issue.
Sky Divers and Security
Hillard Heintze invited its strategic partner Convergint, one of North America’s leading system integrators, to join in making the presentation. Supported by a high-quality, graphic-rich professional presentation provocatively titled “Think Your Chute Will Open?,” the security experts guiding the discussion asked the audience to view their challenges and best practices in commercial property risk management as dangerously akin to those confronted by expert parachutists and sky jumpers.
“Every day the sun rises and you head to work,” the presenters said as they opened the discussion, “you are, in effect, jumping out of the plane with high expectations for the outcome of your efforts. What determines whether you will be successful that day? That depends on factors you don’t control – like unexpectedly high winds directing you toward nearby high-tension wires. And factors you do – like how well you pack your chute. And whether your security teams at the corporate and facility level are engaging a prevention-oriented, best practice-based approach to managing the anticipatable risks that should and must factor very significantly in every single commercial property risk management strategy.”
Five Questions Every Property Security Manager Should Ask
- What are the expectations of our clients, tenants and the public relative to our properties?
- What do lessons learned at the frontlines of commercial property security challenges teach us – especially as the risks associated with events such as workplace violence and active shooters appear to be rising?
- What actions must wetake now to be smarter and better prepared to ensure risk management success?
- What preventative measures can keep us ahead of the risk curve?
- What are the latest developments in risk management strategies?
Tips and Tactics to Address These Risks
That’s alot of ground to cover in a short period of time. But we focused on strategies that are relevant for every large building or property. Like not focusing equally on everything – but only the greatest risks first. Like the need to assess the threats, then the vulnerabilities and finally the consequences to the building’s people, property and performance. And, from that risk-based perspective, the need to drive all priorities, planning and investment in a consistent manner. If you address these risks in this manner, your chute will open – and you’ll land on your corporate feet.