Client’s Challenge: A Brand Giant Sets Out to Align Security with the Business

When the Chief Security Office of this well-known consumer products giant set out several years ago to define a strategy roadmap to guide his program development goals, his principal concern was to get the fundamental building blocks in place. “That’s the first step, gentlemen,” he said. “Let’s get those right.”

But he also identified a sophisticated vision for his team – and the way he wanted his senior executives in regions across the world to listen and learn from the business and become true and trusted partners to their operational peers. “We won’t be able to hit this right away,” he acknowledged. “But that’s where we are going.”

Our Solution: Developing a World-Class Security Strategy Blueprint

Hillard Heintze had already developed a highly integrated framework and methodology for building out an enterprise-level Security Strategy Blueprint for other Fortune 500 entities. The proprietary approach allowed senior leaders like this client to guide and direct the message, structure and resulting plan easily and quickly without having to invest much of their own time or tax the resources of their in-house teams and the focus on daily responsibilities.

Working quickly and efficiently, Hillard Heintze captured the CSO’s high-level thoughts, key messages and direction about what his program should look like in the future. Then, leveraging the experience of its senior experts, the structure of its methodology, and the CSO’s ongoing guidance and feedback, Hillard Heintze developed the company’s first Security Strategy Blueprint.

Impact on the Client: Trust. New Relationships. New Results.

“We’ve been executing against this strategy for over a year,” the CSO remarks. “Don’t build a plan if you’re not ready to follow it. We’ve filled the seats at the table. We’ve standardized policies and training. We’ve earned trust with our business counterparts. And we’re demonstrating clear business value every single quarter – and sometimes every day. But what I find most inspiring,” he continues, “is that my guys are now seen as real partners. We’re brought in early. We’re consulted before decisions are made. We’re trusted because we’re discrete.” That’s relationship. That’s results. And that’s transformation.

Unplugged: The Project Manager's Post-Engagement Perspective

“Our mission is to bring support to where it is needed most. We back-stop either short-term or chronic deficits in key program areas. And we advise – on what needs to get fixed. By whom, when and how.

In this case, however, this senior leader had exceptional executive competencies. He knew where his program was headed and what he needed to get there. He had a clear vision and a strong team.

He just needed a Blueprint.”

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