Marcia K. Thompson, Esq.
Over the course of her career, Marcia Kay Thompson has worn many hats. She is a national trainer, public speaker, attorney, collaborative problem solver, change management facilitator and equal employment opportunity (EEO)/ civil rights professional. She is also a Supreme Court of Virginia certified mediator and holds a coaching certificate awarded by the American Society for Training and Development.
In these various capacities, she has worked extensively with federal, state and local law enforcement, national and international corporations, as well as state and federal government agencies to help teach, coach and create better workplace environments and stronger working relationships built on trust and mutual respect.
As a Hearing Officer for the Department of Justice, Office of Justice Programs, Marcia held delegated authority to review claims and conduct oral hearings throughout the United States; issue subpoenas; administer oaths; examine witnesses; and receive evidence to render a determination regarding a pending Public Safety Officers’ Benefits (PSOB) claim.
As the Ombudsman for the Architect of the Capitol, Marcia served as an avenue of assistance for the entire agency concerning workplace dynamics. In this capacity, she provided coaching on topics related to promoting and better handling change, conflict resolution, communication barriers, employee engagement, diversification across the workforce and changing workplace dynamics.
For more than 12 years, Marcia owned and operated her own firm providing a wide range of consultative services to public and private sector clients on conflict resolution and training. Her organization facilitated courses for the Department of Justice, Department of Homeland Security, State Department and other law enforcement and social, professional organizations. During this period, she provided and handled all forms of alternative dispute resolution, mediation and facilitation services. Additionally, Marcia also handled legal and collaborative representation and served as a contract civil prosecutor or attorney at the state and county levels.
Marcia also served as an Intelligence Research Specialist for the Drug Enforcement Administration for more than six years. She conducted and managed complex research projects to facilitate dismantling international drug cartels. Furthermore, Marcia provided detailed intelligence on organizational structure and trafficking modes and methods and presented findings to case agents, supervisors, U.S. Attorneys and high-level decision makers. She served as the primary liaison to other intelligence agencies and military organizations regarding counter-narcotics operations and military support to law enforcement. Marcia worked as a collateral duty equal employment opportunity (EEO) counselor and handled a variety of workplace and Title VII-related matters.
Marcia has taught several advanced courses for Bowie State University, University of Phoenix, Marymount University and Montgomery College in business ethics, forensic psychology and law. She has worked with companies and agencies to address ethical concerns and improve communication, cultural competency, change management, team building, employee engagement, Title VII matters and workplace conflict. Marcia holds a Juris Doctor degree from George Mason University School of Law and a Bachelor of Arts degree in criminal justice from Michigan State University.