Keely Spencer

Director, Threat + Violence Risk Management

As Director, Threat and Violence Risk Management, Keely Spencer oversees the day-to-day research and analysis of open-source information from social media platforms and other online media sources. In this capacity, she provides direct support to clients with time-sensitive intelligence related to priorities such as executive protection, special event security, workplace violence prevention, background investigations, behavioral threat assessments and crisis management.

Keely developed Hillard Heintze’s capabilities including threat monitoring and investigative analysis for the verification and contextualization of social media content and has personally tested and evaluated more than 30 social media monitoring, recording and analytics tools. In addition to training analysts and researchers at Hillard Heintze, Keely has also developed and conducted social media research training for law enforcement personnel and regularly advises clients on social media best practices to protect personal information and privacy.

Keely is an expert in navigating social media platforms and online communities to uncover key information that is not traditionally found in standard public records research. She has a knack for digging up the real identity of fake online personas.

In 2012, Keely directed the monitoring of social media sources during and leading up to the Chicago NATO Summit and managed the open-source information gathering operations that provided real-time communication, notifications and an alert system for disseminating information to Chicago’s business community while the Summit was taking place.

Keely began her career as a public relations assistant monitoring news and online social footprints for restaurant and hospitality clients in Chicago, Illinois. She received her Bachelor of Arts in marketing communication with a public relations concentration from Columbia College.

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