Why I Asked Marcia to Join the Team

From the moment I met Marcia, I found her to be dynamic – with a unique combination of several very critical skillsets.  She is an expert in intelligence and law enforcement.  She is a seasoned attorney with specialization in Equal Employment Opportunity and civil rights matters.  She has worked as a federal administrative hearing officer reviewing claims and holding oral hearings to render determinations on public safety-related claims.  This is valuable to us because we are often called upon to help clients understand both sides of issues.  At the same time, Marcia has conducted independent assessments of police departments and is recognized across the country as a keynote speaker, a university professor, and a leader in corporate and public sector training. 

What Marcia Does at Hillard Heintze

As Vice President, Marcia works across many of our firm’s offerings, providing direct support to our clients in the public sector, law enforcement and corporate arenas.  She helps our clients address challenges in organizational transformation, change management, reform and compliance.  As an Ombudsman, she brings a wealth of experience looking at policies, practices and procedures and how they can assist organizations become even better at engaging employees, serving their clients and embracing the broader community.  Marcia also brings a collaborative problem solving approach to most everything she does which is an asset when developing creative solutions for our many clients and diverse projects. 

Highlights of Marcia’s Work before Hillard Heintze

Marcia has worked extensively with federal, state and local law enforcement, national and international corporations, as well as state and federal government agencies to help teach, coach and create better workplace environments and stronger working relationships. Prior to joining Hillard Heintze, Marcia worked as a Hearing Officer for the Department of Justice, Office of Justice Programs where she held delegated authority to review claims and conduct oral hearings throughout the U.S.  Her career also includes positions supporting the Architect of the Capitol, serving in the U.S. Drug Enforcement Administration and owning and operating her own consultancy.

Education and Degrees

Marcia has taught advanced courses for Bowie State University, University of Phoenix, Marymount University and Montgomery College in business ethics, forensic psychology and law.  She has worked with companies and agencies to address ethical concerns and improve communication, cultural competency, change management, team building, employee engagement, Title VII matters and workplace conflict.  She holds a Juris Doctor degree from George Mason University School of Law and a Bachelor of Arts degree in criminal justice from Michigan State University.  She is also certified by the Supreme Court of Virginia as a mediator and holds a coaching certificate awarded by the American Society for Training and Development.

Where Marcia Spends Her Time When She Is Not Working

When Marcia is not working, she enjoys spending time with her lovely husband of many years and adorable son.  Additionally, she enjoys traveling “anywhere” and embracing new experiences in a community, country or small town.  Marcia enjoys listening to live music across many genres and really enjoys attending the theatre.  She and her family love watching movies together.  Growing up, Marcia was always an outdoor sports person, so she appreciates the calmness of fishing and the adrenaline of downhill skiing.  Most nice weather weekends you can find Marcia at the park with her husband and son kicking a soccer ball or strolling along a scenic trail.

Our “Get to Know” campaign is a bi-monthly feature on the Front Line Blog – my short introduction to key members of our team here at Hillard Heintze. Each expert is here because he or she has demonstrated sustained levels of excellence in one or many aspects of security risk management and investigations. They’re here because they bring a rich diversity of backgrounds, talents and interests in risk security to what we do for our clients.