Client’s Challenge

Many families who hire household staff don’t conduct even basic background investigations into the individuals – even though they are effectively joining the family’s “inner circle.” Not this family. Intent upon finding a top-tier personal chef, one of our clients winnowed the field to three contenders. Before making the final decision, however, the family matriarch decided she wanted some insight into the background of these individuals based on an investigation of public records. And she wanted it done before inviting these candidates, one at a time, to serve the family a “demonstration” meal at their estate.

The Hillard Heintze Solution

Hillard Heintze’s investigation included a search of criminal records and civil orders of protection naming the subjects, a search of the national sex offender registry and other major watch lists, and a cursory review of social networking sites and local and national media. Two of the candidates came up clean. The third didn’t. The investigative team’s search uncovered criminal records involving a felony for unlawful use of a weapon, a misdemeanor for sexual abuse and a charge for disorderly conduct. The team’s social media research also found online posts in which the candidate used derogatory language.

Impact on the Client

The family was relieved to get this information. They eliminated the third candidate from their short list and, after enjoying the demonstration meals cooked for them by the other contenders, chose their favorite and offered her the position.

Unplugged: The Project Manager’s Post-Engagement Perspective

“Naturally, it’s satisfying to uncover information for the client in cases like these. We know we have helped them avoid bringing a dangerous or unsavory individual into their home.

“But even when investigations surface no red flags, we are pleased to be able to assure families that the people they trust do not have public records of concern.”

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