About Hillard Heintze

"At Hillard Heintze, we seek to set standards of excellence for strategic security services, investigations and both personal and professional integrity that are sought out and valued by our clients, widely acknowledged by our peers, and used as quality benchmarks by our competitors."

Terry Hillard and Arnette Heintze
Chicago, Illinois August 2004

In Pursuit of Excellence

Hillard Heintze provides the strategic thought leadership, trusted counsel and end-to-end services that help senior executives – those responsible for the performance of leading public and private corporations as well as government agencies and major public service organizations – assess, establish and carry out best-in-class security strategies and investigations to protect and preserve the safety of their people, property, performance and reputation.

Formed in 2004 by Terry Hillard and Arnette Heintze, the firm today is considered by many of its clients, its professional peers and its competitors to be one of the leading private strategic security advisory and management companies in the United States. With global headquarters in Chicago, Illinois, Hillard Heintze has operations in Washington, DC, Dallas/Fort Worth, Denver, Pittsburgh, Raleigh and Miami, as well as operating capabilities in the Middle East and both South and Central America.

Vision

We seek to set – for the largest and most important organizations worldwide – the global standard of excellence used by our clients, our professional peers as well as our leading competitors to define superior quality, performance and both personal and professional integrity across the full suite of public and private sector security services.

Core Values And Beliefs

We see this vision as both an outcome and a driver of our core values and beliefs – not just as experienced professional leaders with lifelong commitments to pursuing excellence in security planning and oversight but, more importantly, as individuals with deep personal integrity. Our core values and beliefs include the following:

1. We insist on excellence – in everything that we do.
2. We are committed to the highest standards of ethics, integrity, character, trust and confidence.
3. We strive to exemplify diversity. We value inclusion. We approach everyone with respect.
4. We pay acute attention to detail. We know from experience that in our line of work it represents one of the most crucial determinants of success.
5. We speak the truth – and communicate with candor.
6. We place an enormous emphasis on collaboration and teamwork – among ourselves, with our clients and with our network of professional colleagues, security specialists and business partners.

Purpose

Setting the standard of excellence for security services that enable business.

Hillard Heintze Logo

The three outside elements of the logo reflect Hillard Heintze’s ability to evaluate a client’s challenge on a 360-degree basis – and provide counsel based on many different perspectives. The inside shield represents the value our clients gain – in terms of security, trust, assurance and truth – from the insight, experience and expertise that Hillard Heintze brings to every one of our client relationships.

The Hillard Heintze Code of Professional Investigative Ethics

Every member of the Hillard Heintze team ascribes to the Hillard Heintze Code of Professional Investigative Ethics. These are as follows:

1. We shall, at all times, demonstrate a commitment to professionalism and diligence in the performance of his or her duties.
2. We shall not engage in any illegal or unethical conduct, or any activity which would constitute a conflict of interest.
3. At all times, we shall exhibit the highest level of integrity in the performance of all professional assignments, and will accept only assignments for which there is reasonable expectation that the assignment may be completed with professional competence.
4. We will comply with lawful orders of the courts, and will testify to matters truthfully and without bias or prejudice.
5. In conducting investigations, we will obtain evidence or other documentation to establish facts and a reasonable basis for any opinion rendered.
6. We shall not reveal any confidential information obtained during a professional engagement without proper authorization.
7. We shall reveal all material matters discovered during the course of an investigation, which, if omitted, could cause distortion of the facts.
8. We shall focus upon evidence, not the status, rank or position of the parties to the investigation.
9. We shall continually strive to increase the competence and effectiveness of professional services performed under our direction.