As the May 2012 NATO summit plans for Chicago approach, fundamental best practices in security, emergency management, and response and recovery for business operations become even more critical.
3.8.12 - CBS News
Hillard Heintze Hired as Official Advisor to the NATO Summit in Chicago, Arnette Heintze Interviewed
If you are a senior executive and decision maker for a Chicago business, you need to have confidence that you have evaluated your assets, operations and exposure and have adequately asked and answered critical questions related to the following:
Strategic and Tactical Security Operations: These include (1) identifying the "short list" of risks, threats and vulnerabilities facing your business; (2) defining a concise, effective and actionable strategy to mitigate these; (3) planning for supplemental security staffing and enhanced perimeter security; (4) reviewing your credentialing plan for employees, contractors and visitors; (5) ensuring mail screening for suspicious packages; (6) figuring out how to stay informed and obtain relevant business intelligence; (7) monitoring social media, across Twitter, Facebook and dozens of other platforms; (8) implementing select countersurveillance tactics to know what's developing near your business; (9) preparing to interpret potential threats to executives or unusual directions of interest; and (10) establishing procedures for handling threatening or suspicious phone calls, among many others.
Emergency Management and Preparedness: These include (1) creating, updating and testing your business's Emergency Preparedness Plan; (2) anticipating the full range of emergencies that could confront your business; (3) planning for potential hazards and their impact on your business and stakeholders; (4) taking the preventive and preparatory best practice measures to ensure resiliency; (5) preparing a current building, office or complex Evacuation Plan; (6) defining a Shelter-in-Place Plan, in the event that evacuation is inadvisable; (7) reviewing and documenting transportation plans and evacuation routes; (8) ensuring that the appropriate supplies are stockpiled and on hand for emergencies; (9) sharing your plans, expectations and key assignments with your team; and (10) aligning your plans with federal, state and local law enforcement authorities, among many others.
Response and Recovery Plans to Continue Business Operations: These include (1) determining how long your employees can be separated from your facilities before their absence starts to place a financial burden on your organization; (2) establishing the ability to continue operations from a secondary location; (3) crafting a backup communications plan – with call trees, satellite phones, texting and Tweeting; (4) defining the vital steps you'll need to take to repair mission-critical infrastructure; (5) assembling the technical plans and blueprints needed to repair damaged or destroyed property; (6) establishing backup and redundancy capabilities to protect your network and critical data; (7) aligning your Security, Emergency Management and Business Response and Recovery plans; (8) tasking and training the key executives and managers charged with executing these plans; (9) negotiating emergency-triggered changes to Service Level Agreements (SLAs) with suppliers; and (1) finalizing Memorandums of Agreement (MOUs) with key partners and first responders, among many others.
What Critical Steps Should a Chicago Business Take to Prepare for the NATO Summit?
Are you prepared? What actions should you take?